Q & A
✅ Shipping & Delivery
Q: Do you ship to the UK?
A: Yes! We’re based in London and offer free shipping across the UK on all our products.
Q: How long does delivery take?
A: Please refer to each product page for the delivery time frame, most items are delivered within 1–5 working days, depending on stock and your location. Some made-to-order or larger furniture may take longer, and we’ll always keep you updated.
Q: Do you offer international shipping?
A: Currently, we only ship within the UK.
🪑 Products & Customisation
Q: Can I see the desk or chair before I buy?
A: We offer occasional in-person viewing for Brands with showrooms in London. Get in touch and we’ll be happy to arrange a viewing.
Q: Are your desks and chairs adjustable?
A: Yes! Our standing desks and ergonomic chairs are designed for flexibility — with height adjustments, memory settings, and chairs can fine-tune seat height, armrests, tilt, and more to match your unique sitting style.
Q: Can I choose the colour or size of the desk?
A: Absolutely. Many of our products come in a range of colours and finishes. Check the product page or contact us for help with custom options.
💬 Orders, Discounts & Support
Q: Do you offer bulk discounts?
A: Yes, we offer discounts on larger orders, the discount will depend on the products and quantities required. Please contact our team with details of your bulk requirements so we can provide you with a tailored quotation.
Q: I need help choosing a product. Can someone advise me?
A: Of course! Send us a message or email and one of our team members will be happy to recommend the right setup for your space.
Q: How do I track my order?
A: Our friendly customer support team will keep you updated with the tracking details. Once your order has been dispatched, you’ll receive tracking details via email.
Q: Can I return my order if I change my mind?
A: Yes — we offer a 14-day return policy on most products. Items must be unused and in original packaging.
🔧 Assembly & Warranty
Q: Do you offer assembly?
A: Yes, to ensure a smooth and hassle-free experience, we can provide professional assembly services for our products. Please contact us to discuss your assembly needs and to include this service in your order.
Q: Do your desks and chairs come assembled?
A: Our products come flat-packed with clear instructions. Most customers find assembly straightforward, and we’re happy to assist if needed. We also offer additional assembly service, please contact us to discuss and include this service in your order.
Q: Is there a warranty?
A: Yes, all our products come with warranty, depending on the item, see the product page for full details.
